I have moved my shop inventory to a new platform. Please visit www.sewhappyjane.com
PAYMENTS: payments are accepted via Credit Card or PayPal and all items will ship once your payment has cleared my account. E-checks have a longer processing time than verified PayPal payments.
Shipping Schedule: I ship within 1-2 business days after yarn has been ordered. I will also ship on Saturday if your order is placed before 12PM Mountain Standard Time.
SHIPPING OUTSIDE OF THE US: Once the mail leaves the USPS system, I am no longer responsible for your package. You will take the responsibility for lost or damage items as the consumer. Please order with this in mind. Any customs fees, taxes, or tariffs are the responsibility of the buyer.
RETURN POLICY: I work very hard to photograph and present images that accurately reflect the product you will receive. All monitors display color in a slightly different way. Please be open minded about slight color variations.
I want you to be happy with your purchase. I inspect every single skein of yarn that leaves the studio to insure that it's the kind of product I'd want to receive myself. If you find that there is damage to your yarn, please let me know so that we can work out a fair solution to the problem. I do not accept returns without cause, so please be mindful when you purchase yarn.